Repair Services – Black Diamond
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REROUTE Repair Services
GEAR REPAIRS THROUGH REROUTE
At its core, [Reroute](/content/pages/reroute "Reroute"/index.html) is a repair program. We stand by the gear we make, but gear does not last forever and pushing your limits, pushes the limits of gear, too. Crack climbers gobie their hands and add holes and tears to pants and hoodies. Backcountry skiers rip bibs and gloves while navigating a steep, tight tree run. Trail runners snag jackets and shorts on branches as they sprint down the loose trail. Haul bags are beaten and wear out, cam slings age and fray, pole shafts crack and splinter. Gear takes a beating, but instead of throwing it away, Black Diamond is committed to repair and repurpose through Reroute.
The Black Diamond Reroute program offers repairs for a variety of Black Diamond Products. Our technicians can patch climbing pants, ski jackets, bibs and pants. Patches can range from a few centimeters up to foot long gashes. They can perform basic repairs on packs like buckle replacement, hole patching, and strap repair. Tents can also be repaired, ranging from simple patches to restringing poles and pole piece replacement.
DIY REPAIRS
As part of our commitment to repairing gear, Reroute offers a variety of repair guides and spare parts for DIY repair. These spare parts help extend the life of trekking poles, headlamps, and tents. Spare parts are designed alongside the product in production, so you can trust they are engineered to last. Our repair guides and instruction videos allow you to perform basic repairs yourself, so you are not without your gear for an upcoming trip.
In the videos below, BD Employee and gear repair specialists Will Van Berckelaer and Bryson Kohnhorst walk you through a few DIY repairs.
GEAR PATCHING
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FIXING A ZIPPER
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Z POLE REPAIR
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TREKKING POLE TIP REPAIR
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REROUTE PARTNERS
Black Diamond has partnered with trusted gear repair specialists for the past 5 years. From rips and tears, to more extensive hardware replacement, we are proud to recommend the following organizations.
NEEDLE AND SHRED
Idaho ReRoute Partner Since 2023
Just like many great ideas, Needle & Shred was concocted up at a dining table over spaghetti and meatballs. Needle and Shred was born to fulfill the much needed repairs in the area and to give snow slidin’ enthusiasts a place to try new shapes.
GEAR HEALER
Utah ReRoute Partner Since 2023
Gear Healer knows how much we all rely on our gear to protect us from the elements and aid in adventure seeking. They believe in restoring the best function possible without sacrificing aesthetics. So let's get you back on the trails, slopes, routes, and roads knowing your most trusted gear has a new lease on life!
BOBBIN AROUND CREATIONS
Alaska ReRoute Partner Since 2025
Haden has been sewing for over 20 years and climbing for 15 years. The path started with alterations on hand-me-downs from cousins and siblings and has continued on to alternations for her community. She specializes in clothing from technical gear to wedding dresses. Haden understands the way materials need to move and stand up to the elements. Reach out to Haden below and see how she can help you!
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\ \ Heritage\ \ It began with a hammer and a anvil](/content/blogs/stories/our-heritage/index.html)
\ \ Athletes\ \ From gym to crag and trail to peaks](/content/pages/athletes/index.html)
\ \ Stories\ \ Notes from the field, the lab, and the community](/content/blogs/stories/index.html)
\ \ Purpose\ \ Protecting what matters](/content/pages/our-purpose/index.html)
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